General Questions | Registration Questions | Travel Questions
Q: Where/When is the event?
A: Flavorcon will be held in Cincinnati, Ohio, USA at the Duke Energy Convention Center, November 11-12, 2019.
Q: What are the show/conference hours?
A: The Exhibition is 11 am-4 pm on Monday and Tuesday. Conference sessions are scheduled throughout Monday and Tuesday, starting at 8:30 am. For a detailed schedule please visit the show schedule on the website.
Q: Who qualifies for the Flavorist Discount?
A: A Flavorist is defined as someone who uses chemistry to engineer artificial and/or natural flavors. They must be a certified or apprentice member of your country's flavor chemist society and/or working as a flavorist, flavor chemist or a retired flavorist. If your company is involved in creating flavors, but your job title is not, you do not qualify for the Flavorist discount.
Q: I have a disability that requires accommodation for Flavorcon or any related activities, who can I contact to discuss?
A: Please contact us at firstname.lastname@example.org so we can help make arrangements for you.
Q: How do I get a detailed list of exhibitors at the event?
A: Please see the exhibitor list on the website.
Q: How do I get on the mailing list for next year’s expo?
A: Just sign up for the mailing list!
Q: Where can I download the mobile app?
A: The mobile app information will be posted on our website closer to the show.
Q: How do I register a group?
A: Please e-mail our Registration Manager, email@example.com to take advantage of discounted group registration. All registrants must be employed by the same company. All sales are final. In the event that you have 3 individuals already registered and add more at a later date, the discount will only apply to the additional attendee registrations.
Q: What is your promo code policy?
A: Promo codes are limited to one per customer per purchase and are good for a one time use only per customer and can only be used for registration.
Promo codes have no cash value and if a cancellation is requested, your account will be credited only in the amount that you paid – total amount at checkout less the value of the coupon code.
Coupon codes cannot be combined with other promotions. Flavorcon may run promotions designed to attract new customers or increase sales.
In connection with these promo codes, any person that received promo codes from Flavorcon from multiple email addresses, uses false names, impersonate others, or through the use of any other fraudulent or misleading conduct, shall forfeit the promo code and be liable for the full amount.
Flavorcon reserves the right to refuse or alter any promo code at its discretion. The contents of this statement may be altered at any time, at our discretion.
Please note: Promo codes are not retroactive and price adjustments will not be issued to registrations.
Once a promo code has been applied to a paid registration, no other promo codes will supersede the already applied promo code.
Submit questions to firstname.lastname@example.org
Q: What is my exhibitor username and password for online registration?
A: Your password was emailed to your company point of contact for the show. To receive your password, please email Customer Service at email@example.com.
Q: How can I make a correction on my badge?
A: Please e-mail our Registration Manager, firstname.lastname@example.org or see anyone at the pre-registration desks on-site and they can assist you.
Q: Is there a charge for a replacement badge?
A: Yes, onsite you will be charged $75 to replace a missing badge.
Q: I can’t go anymore – can I get a refund?
A: If registration cancellations are received in writing before midnight EST on September 3, 2019, event management will refund your registration fee less a 10% of monies paid administrative fee. Cancellations NOT received in writing by the date required will not be eligible for a refund; however, you may send a replacement. Replacement or refund requests must be made in writing to email@example.com on or before November 5, 2019. No-shows will not be refunded. In the event a visa request to the event is denied, a full refund will be completed with documentation of refusal of visa.
Q: Can you recommend a hotel?
A: Flavorcon has partnered with OnPeak as the official housing registration company for the 2019 event. More information coming soon!
Q: How do I get to Flavorcon?
A: Directions can be found on our travel page, under Getting There.
Q: Where should I park?
A: Please refer to the directions and parking information provided by the Duke Energy Convention Center.
Q: I will require an invitation letter in order to obtain my visa to enter the United States. What do I need to do?
A: To receive a letter of invitation, please forward your registration confirmation our Registration Manager, firstname.lastname@example.org. You must register for the event in order to receive a letter of confirmation.
Download the official Flavorcon 2019 mobile app for an enhanced event experience!
Tap on the Schedule app icon in the app menu dashboard to view the complete list of sessions.
You can view the schedule by swiping left and right and scrolling up and down for sessions sorted by day and time.
Search for sessions by keyword using the search bar at the top of screen.
Save a Session
There are two ways you can save a session:
- When you see a session title that interests you, tap on the star next to that listing.
- From the session page, select "Add Session" to save it to your planner.
Search for Exhibitors by Company Name
Exhibitors are shown in two lists: “All Exhibitors” and “By Product Category”. Click on a product category to view a list of the exhibitors in that group.
The “All Exhibitors” tab lists all the current exhibitors in alphabetical order. The “By Product Category” tab lists the product categories and the number of exhibitors who have selected each of these.
Search Exhibitors by Keyword
You can search for exhibitors by typing a keyword in the search box at the top of the Exhibitor list screen. The results will include all exhibitors that have this keyword in their company name, profile, brands or product categories.
Each exhibitor listing has their booth number(s) displayed below their name. An exhibitor listing may have a video icon which indicates that they have uploaded multimedia content.
Save an Exhibitor to Favorites
From the Exhibitor list or any exhibitor's eBooth profile, you can add the exhibitor as a favorite to your personalized planner by clicking on the star icon.
Exhibitor eBooth Profile
You can visit the eBooth for any company by clicking on their name in the Exhibitor list. You will see the company’s contact information, description, product categories and videos they have uploaded. To play the video on your device, just click on the video. From this screen you can add the exhibitor as a favorite to your Personalized Planner by clicking on the star icon. You can also view the location of their booth on the floor plan by clicking on the “Map it” button. The exhibitor’s booth will be highlighted on the floor plan.
You can view the Interactive Floor Plan by clicking on the Floor Plan icon in the app dashboard.
The Main Map will highlight booths belonging to the exhibitors that you have added to your Personalized Planner. You can also view an exhibitor’s profile from the map view by clicking on their booth.
From the app menu dashboard, select Planner app icon. From here you can manage the lists of exhibitors, sessions and personal meetings that you have added to your Personalized Planner.
Click on "My Exhibitors" to see your list of saved exhibitors.
Saved Sessions & Meetings
Click on "My Itinerary" to see your schedule by day. This section will include all of your saved sessions and the personal meetings you created in the mobile app.
Add Session to Mobile Device's Calendar
From the session screen, select "Add to Device Calendar" to save the session in your device's calendar.
Add a Personal Meeting
From the Planner section, tap on the calendar icon at the bottom of the screen. Select your desired day and time
and add any notes.
Remove a Saved Exhibitor or Session
Tap on the star next to the Exhibitor's Name or Session title to remove the listing from your planner.
From the app menu dashboard, select the My Notes app icon. You will see a list of your session and meeting notes.
To add a note, tap on the "pencil" icon on the bottom of the screen.
To edit one of your notes, tap on the "folder" icon on the bottom of the screen to see more details.
To email the notes to yourself or a contact, tap on the arrow in the bottom left corner.
If you have any other questions about this event's mobile app, contact support at Personify A2Z Events.